Virtual Assistant - Administration & Operations

Description : Virtual Assistant - Administration & Operations. Company : Valatam. Location : Caracas

WE ARE CURRENTLY HIRING IN VENEZUELA, COLOMBIA, ARGENTINA, ECUADOR, PERU, AND NICARAGUA. ALL OF OUR POSITIONS ARE REMOTE (WORK FROM HOME).

We are seeking a Virtual Assistant to offer administrative assistance to our clients while working remotely. A Virtual Assistant can work in different areas performing tasks related to general administration, sales, customer service, research, lead generation, cold calling, bookkeeping, sourcing & recruitment, basic social media, basic graphic design, content writing, and even marketing-related activities, among others. For these projects, we just require applicants to be bilingual in English (C1-C2), have a university education (completed or in progress), and have at least 2 years of work experience, showing that they can work successfully in a professional environment.

The Role

Administration / Operations: Doing all types of online work to help the client save time. There are hundreds of tasks involved, but some common examples are:

  • Helping with the client's to-do list
  • Online research
  • Datamining
  • Managing their calendar
  • Managing their email inbox
  • Providing reminders
  • Making travel/flight research and reservations
  • Managing their CRM
  • Making presentations and documents
  • Managing their online Amazon or Shopify store

Requirements

The typical profile of a Valatam team member is a bilingual university graduate/student with highly advanced English writing and speaking abilities and a neutral accent (C1-C2). Our members are computer-savvy and proficient with Microsoft programs and Google Suite.

Ultimately, you should be able to handle administrative projects and deliver high-quality work under minimum supervision.

Please note that our recruitment process includes assessing your skills in all of these areas during a paid Trial period so we can consider placing you on a project that best matches your skills. If you agree to be part of this process and succeed, you will be considered for any of the positions above based on your experience, education, training, interests, and performance during the Trial (this will be fully explained later in the process).

Keep in mind that the roles described above involve a general list of potential tasks, but our projects could include only some of the functions listed or similar ones that are not described in this role description.

One of our biggest goals is to connect the best Latin American talent with international clients, providing a multicultural experience that encourages diversity and inclusion. Valatam focuses on creating a work environment where our team members can thrive, innovate, and reach their maximum potential. Therefore, we value hardworking team members looking for learning opportunities and professional growth.

We value relevant work experience and 'hard' skills, but we also look for smart people who possess the soft skills that will make them successful as remote team members, such as hard-working habits, good communication, punctuality, common sense, fast learning, initiative, orientation to detail, professionalism, positive attitude, consistency, reliability, and honesty.

Working from home is not for everyone, but remote work can be really satisfying if you can work independently with minimum supervision. We want our team members to succeed as remote members, so we have based our requirements on the minimum conditions needed to ensure that our team members can thrive as remote workers, including the tools and infrastructure for them to work productively:

  • A quiet "home office"
  • Laptop with a webcam & headset (minimum 8GB RAM)
  • A smartphone
  • Stable, reliable power, & internet connection (at least 5 Mbps download speed and 2 Mbps upload speed)
  • A backup place of work in case they suffer a power cut or internet failure, as well as a secondary backup internet option (mobile hotspot, Multibam, WiPod, Satellite Internet, etc.)

Please fill out our application form, ensuring you answer all the questions. A FORMAL COVER LETTER AND CV BOTH IN ENGLISH ARE REQUIRED TO CONSIDER YOUR APPLICATION, SO PLEASE MAKE SURE TO SUBMIT BOTH IN THE REQUESTED FORMAT (PFD). Your Cover Letter should include relevant information about your experience, training, and the skills that make you a good fit for Valatam.

We will get back to you with more information shortly after receiving your application.


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